We would have no hesitation in booking further holidays with Cities Direct or recommending you to others.
Thank you very much for great organisation and also for calling back – much appreciated.
A very good service throughout and excellent value for money.
Top marks for Sarah.
You always provide excellent service and good value for money.
Your staff were very friendly and helpful, not pushy at all. Thank you for a memorable holiday.
Can I just say how WONDERFUL the break in Istanbul was. Thank you for arranging it at the last minute – everything worked brilliantly.
I would just like to say how delighted I was with the service of Cities Direct. I took my daughter to Venice for the weekend as an extra-special birthday treat. We stayed at the Rialto – location and hotel were superb. I certainly hope to be booking with you again very soon. Many thanks to Sarah who handled all the arrangements and gave me good advice.
Thanks for the 2 messages Jonathan and for the excellent service. We’ll certainly use you again.
Very good value for money. We will use you again for any European city breaks. First class hotel, good choice. Thanks for your excellent service we had a brilliant weekend.
Very good value for money – thank you
Travelling with Cities Direct proved to be a good choice. The hotel was excellent and having a bus stop outside the hotel made travelling around d so easy. From start to finish a thoroughly enjoyable city break.
Best holiday we have had – travel was seamless, staff helpful, hotel ideal, good value for money. Absolutely great holiday – thank you.
Thanks for organising our 5 day stay in Venice. Your pre-holiday organisation was first class and it was so good to speak to real people for details. Would certainly recommend you and the hotel. Thank you for arranging our
City Break to Brussels, when we first contacted you we had
no idea which location we wanted to visit or how we were
going to get there! After taking advice from your extremely
helpful team we opted for Brussels and stayed in the Marriott
hotel which was only a 2 minute walk from the main square.
The location and hotel were fantastic and we thoroughly
enjoyed our first ever City Break.
I just wanted to thank you for all
the great information supplied to us about the location,
hotel and Eurostar, everything went exactly according to
plan and we will certainly be booking with you again in
the near future!!
Excellent trouble free booking
over the phone. Tickets arrived exactly 3 weeks before trip.
Everything was perfect. Top quality hotel and airline.
Great service. The initial call was returned
very quickly with positive results. Thanks very much for
a great break.
Prague was a brilliant destination.
Your description of hotel, location etc was very accurate
and honest. Very good location and hotel 10-15 minute walk
to Old Square. Lots of restaurants near hotel. (Hotel Opera).
First class service from Ruth of Cities
Direct. Changed hotel to suit my needs. Hotel first class.
Spotless, very friendly. We had evening meal – excellent.
Nicely cooked and presented. Hotel in city centre area.
(Bedford Hotel, Brussels).
Excellent value for money. Advice
you gave about hotel was “spot on”. Superb value
for money short break. We’ll be back!
Thank you for a fantastic weekend in Barcelona
which was a surprise 40th birthday present for my wife.
The Hotel Laietana Palace was everything that your consultant
Ian said it would be, a quality hotel in a superb location
adjacent to the Gothic centre. Also the information that
you provided was spot on in every detail. Once again thank
you for making a surprise very memorable. This was the first
time I had booked a city break and we will certainly be
booking with you again.
I booked a Florence City break
though you earlier this year. Unfortunately we were flying
out from Stansted on the night when we had a freak snow
storms and all the flights were grounded!! Anyway we called
the emergency number given to us by yourselves and your
representative did a fantastic job. It was about 10pm before
we realised we were not going to be going anywhere and the
airport was absolutely heaving with people queuing for alternative
flights, etc. anyway amid the chaos she managed to get us
re-booked on the first flight the next morning so we were
still able to enjoy our break. I would like to thank Cities
Direct for the service and won’t hesitate in recommending
you to all my friends, we will also be booking another break
somewhere else in Italy for early next year, so will be
in contact.
Thank you for arranging our city break to Barcelona. Everything
went smoothly and we all found the Ryanair flights relaxing
and stress free. The hotel (Hotel Derby) you arranged for
us was wonderful, perfectly located, and we were able to
negotiate the city using it as a base. I appreciate that
we made several changes to our original itinerary but the
entire staff at Cities Direct were accommodating on every
level as we chopped and changed our arrangements. Barcelona
was fantastic! We loved it! Once again thank you for the
wonderful service and I look forward to booking our next
city break with Cities Direct.
Very quick e-mail responses from
website and telephone operators knew what they were talking
about, this was a big plus for me. Other companies were
useless. I contacted approximately ten in the same way I
contacted you and the service was terrible in comparison.
I would like to thank the staff at Cities
Direct for being so helpful and also for the great deal
we got. We had a Royal Club room in the Radisson SAS Palais
Hotel which can only be described as top class. Breakfasts
were a great treat, on one occasion we got caviar, champagne
and smoked salmon alongside the normal breakfast on offer.
On behalf of my sister and myself I would like to congratulate
Cities Direct for the exceptional offer we got. Flights
were good and hotel could only be described as excellent
in every aspect. Thank you once again and we will hope to
use Cities Direct in the future.
We would like to take this opportunity
to thank you for your friendly and professional service
throughout. All aspects including the original booking,
travel documentation, flights, transfers and hotels were
of an excellent standard and contributed to a memorable
holiday. Finally we would like to say that we would not
hesitate to book with yourselves in the future and will
be pleased to pass on our good experience to friends and
family. Thank you again.
Overall we were very impressed with Cities
Direct and our holiday was problem free. The weather was
cold, but we were expecting this. We have already recommended
you to relatives and would not hesitate to book with Cities
Direct again.
The whole trip was up to, and
beyond our expectations – not least the standard of
hotel (Hotel Roosevelt, New York).
Florence is a perfect weekend break and
being so central was fantastic. Hotel Paris surpassed our
expectations, we loved that it was very traditional. We
will recommend it to friends. Thank you for all your help.
The lady who contacted me following
my e-mail enquiry could not have been more helpful. Her
patience in researching alternative flights/airports was
much appreciated.
Thank you very much for all your hard
work in organising my trip. Excellent is the only word to
describe it.
I booked a trip from Edinburgh
to Dublin last month for my wife’s birthday and would
just like to thank you for your professional manner and
for all the help you gave. The service was excellent and
the Trinity Capital Hotel was exceptional. Many thanks.
Excellent all round service. Would recommend
to anybody to use the company.
Excellent service. A great holiday.
We will use you again!
We enjoyed an excellent, hassle-free
break and I will use your services again and will recommend
to others. A satisfied customer.
Ian was very helpful and full of useful
information. Hotel de Londres & New York (Paris) was
surprisingly quiet given its location opposite station –
very nice.
A wonderful weekend in Barcelona,
a beautiful city with lots to see and do. Great public transport
and bus from airport. Hotel was excellent (Hotel Rialto),
particularly enjoyed the balcony in our bedroom! Well organised,
thank you. A nice hotel is important.
Very pleased with Cities Direct and quality
of holiday.
Prague was a beautiful city we
enjoyed our break - thank you very much.
Thank you for your assistance in arranging
our city breaks.
Thank you for all your help over
the past few months. It was much appreciated. I look forward
to dealing with you again in the future.
This is the first time I have
used the Internet to book. I was very impressed with the
service Cities Direct gave. I really can’t fault them
and since booking I have found other people who are as pleased
– well done!
A wonderful long weekend break –
would certainly go again.
Rachael thank you so very much
for your help you must be a great girl as you are very helpful
and I am grateful for your help.
Thank you very much for good and prompt
administration. I am recommending you to friends.
On behalf of our group I wish
to thank you for all the arrangements you made – we
had a wonderful time and all went according to plan.
Probably the most helpful office staff
I’ve ever dealt with when booking a holiday.
Last month we had a 3 night stay
in Prague we booked via Cities Direct – it was superb.
We had a great time in Florence thanks
for all of your help.
We have just returned from a fabulous
three day break in Florence – absolutely loved it,
and beautifully arranged by Cities Direct – thank
you.
What a refreshing change from other companies;
your staff were more than helpful. I will certainly be booking
with you for more city trips, and recommended you to friends
and family. Truly the best holiday experience I’ve
had.
I would like to say how thoroughly
impressed we were by Cities Direct – the friendly,
personal service we received, the speed and efficiency in
handling a non-standard flight requirement, the excellent
accommodation. We look forward to being in touch with you
again next time we are looking for a city break!
Would certainly use Cities Direct again.
Hadn’t booked this type
of weekend break before or used any short break companies
so was a bit apprehensive as to what to expect, but needn’t
have worried as the service and information we received
from Cities Direct was first class.
I really enjoyed my holiday and fully
intend to give you a ring to book my next trip.
We wouldn’t hesitate to
book through your company again and recommend your services.
My special thanks to Joy who was exceptionally
helpful and patient! The whole trip was better than we ever
imagined and we look forward to travelling with you again.
The staff at Cities Direct were
very friendly and helpful. Information was accurate and
up to date and when I had a query about the airport bus
Rachael phoned me back in Hamburg with the appropriate information.
I just want to say thank you on behalf
of my wife and I for an overall great short city break holiday.
We cannot fault Cities Direct on any aspect of this holiday!
Thank you once again for an efficient,
good value for money holiday. We have no reservations in
booking with you again.
Thanks for your help Joy and Rachael we
will back in touch next time we want a city break in Europe.
Thank you to Joy for helping us
when we were stuck in traffic and thought we would miss
our check-in.
I could not find any fault with this holiday.
Staff at Cities Direct were extremely
helpful and I would have absolutely no hesitation in using
Cities Direct again and will definitely be spreading their
praises to our friends.
Just been to Barcelona arranged by you
– first class.
Your prices were very competitive
and the service was excellent.
We were very pleased with our holiday.
Just want to thank you all –
especially Jonathan for dealing with my many ‘phone
calls so efficiently and courteously.
Impressed with your service especially
the helpful staff at the end of the ‘phone.
My friend and I really enjoyed
our Amsterdam city break and I will be using your company
again when we go on another weekend break. Once again thanks
for the service we received from your company.
Thanks for booking our Prague city break
last weekend the entire 4 day trip was great.
Just back from a fabulous few
days in Vienna – it was wonderful. Thanks so much
for putting it all together for us, we’ll be back
to Cities Direct for future trips when we can all get away.
Really enjoyed our city break and it was
great value, we will certainly do it again.
My wife and I have just returned
from a short break to Valencia. We would like you to know
that it was a wonderful break and excellent value. We both
look forward to another break with Cities Direct in the
not too distant future.
I just wanted to thank Cities Direct for
organising my recent trip to Venice and Geneva at late notice.
Everything went exactly according to plan and I am very
grateful for your help. Special thanks to Jonathan who made
the necessary arrangements.
All went very smoothly thank you.
Excellent short break.
This holiday was excellent. Cities
Direct staff very helpful, polite and nothing was any bother.
Everything first class.
Wonderful holiday.
Thanks for all the help from yourself
and your colleagues at Cities Direct. I will have no hesitation
in recommending your company to friends.
Thank you for the arrangements
you made on our behalf. Everything was perfect for our brief
visit to Rome. This was the first occasion I have used a
travel company and I was not in the least disappointed.
I will certainly booked any future trips through your company.
May I thank you personally for your professionalism and
courtesy.
Highly delighted with the service from
Jonathan who greatly assisted with the booking, searching
available flights/hotels etc.
I was very impressed with the
prompt and attentive response to my emails and ‘phone
calls.
Great staff – very helpful.
Very good value for money –
all went smoothly.
The young man I made my booking with was
very pleasant and helpful.
I am writing to say how pleased
we were with our holiday, the flights and hotel you arranged
for us were excellent. In particular, I would like to thank
Ruth who worked so hard to find us a hotel with a family
room, at the right price and in the right location. All
my queries were answered promptly, politely and efficiently.
This is the first time we have booked a holiday this way
and she made the whole process quite painless!
For the first time in ages it has been
a pleasure to use a company that has an email booking system
that I can understand, a website that is actually useful
and one that employs people who use their initiative and
are helpful and polite. I was dreading attempting to book
a “surprise” week for my husband’s birthday,
you took notice of the information I provided, offered a
suitable alternative when my first choice was fully booked
and it is still a secret. It was a pleasure dealing with
you Joy.
We would have no hesitation in
booking further holidays with Cities Direct or recommending
you to others.
Thank you very much for great organisation
and also for calling back – much appreciated. |