Customer reviews of this Hotel
All the hotel reviews below have been submitted by Cities Direct clients.
I highly recommend the Hotel Alexandra (Krakow). The staff are excellent, friendly, efficient, knowledgeable and extremely helpful. The hotel is centrally located. It is very clean and comfortable. The rooms are spacious and fine. Breakfast (served from 7am), is very good. Nothing is too much trouble. Overall an excellent rating. Highly recommended.
Hotel was very conveniently located, close to city centre. Room was spacious, comfortable. Service from staff was excellent. We were able to leave our bags at the hotel prior to evening departure. Waiting area for pick ups etc was very good & toilets nearby. Breakfast was very good - lots of choice & plenty of it.
Hotel clean. Great location. Helpful staff. Basic breakfast.
Lovely comfortable room, staff very helpful & polite. Very good breakfast.
Hotel Alexander is excellent, with lovely clean room, friendly staff & a brilliant breakfast which caters for all tastes.
The hotel Alexander is well placed for the city - 10 minutes walk to the main square. Staff all speak excellent English and were very helpful. Breakfast was good and for 2 zloty ( about 40p) we were able to make a sandwich to take with us o our excursion to Auschwitz. No bar or evening meals but there is so much choice in the city, (very close to the Hotel), thats its not needed! Bedroom and ensuite very comfortable & clean.
Generally very clean. Breakfast room light and airy, fresh flowers on tables every morning. A wide selection of food available and also the availability of sandwich making was very acceptable and cheap.
Pleasant, modern hotel, very clean, situated in a quiet side street. Just outside the boundary of the old city. Very good, easy access to all the sights . It did have efficient air con!
The hotel was ideally situated for sight seeing and access to the main square in Krakow. The room was a good size and very clean. All the staff were very friendly and helpful. Breakfast was very good but the menu could have been more varied.
Ideally placed for visiting the main square in Krakow, within easy walking distance , near all transport, i.e. trams, buses.
Location - Perfect for transport - City centre. Can be noisy.
Clean & comfortable & ideal for visiting Krakow. Breakfast - excellent selection of food.
Good base hotel, but don\\\'t expect the world. PS. Would definitely use this hotel as a base.
The location was excellent. Only negative was the hotel did not have a bar.
Hotel alexander is a lovely clean hotel, the staff are friendly & very helpful. The breakfast choice was outstanding.
Very clean & spacious rooms. Only 1 pillow & 1 towel but got more when asked.
While the hotel is a 3 star and as such one can always look for improvements, the location of the hotel, so near the main square is excellent. It is very clean hotel with a 4 star breakfast. I would recommend it.
A very traditional hotel in the heart of the city with friendly english speaking staff who were extremely helpful with every aspect of our holiday. For example they helped us catch the tram to the Schindler Museum in the Jewish Quarter south of the river.
Hotel is excellently located next to the old town. Staff were friendly and helpful. Room was comfortable - if a little too warm at night! Great and varied choice for buffet breakfast.
Have added comments on trip advisor
Excellent location, good breakfast, comfortable room.
Good value for money. Excellent service from Cities Direct Ltd.
The hotel is just outside the old town but all sites are easily accessible and walkable. Hotel was clean and all the staff were friendly. Would have liked a warmer shower. Would be happy to stay there again.
Hotel location was A1 for the whole of Krakow. Friendly staff & always warm welcome.
Hotel was within 10 mins walking of main square. Staff were helpful & polite. Room was large & well equipped. Free WiFi was great. Breakfast was fine, lots of juice, coffee, fruit, sausage etc & area were great.
Very good value for money. There was a group of school children staying who
were noisy at times but did not disturb us too much. They were always quiet
after 10pm and polite when you asked them to make less noise.
Good location. Excellent for short break. Clean with good breakfast.
Very conveniently positioned to Bus/Rail station-walkable in 25-30 minutes.
Very conveniently positioned to central square - 10 mins, yet far enough away not to be troubled with the squares evening activities.
Hotel was clean, with tea a coffee making facilities & hairdryer. No flannels & no shampoo & only liquid soap. Towels were provided.
Very satisfactory hotel. Perfect location - few minutes from Old Town. Staff pleasant, helpful & polite. Delicious and plentiful breakfast. All areas clean.
Spacious double room. Good shower. Good breakfast - hot & cold choices. Handy location - 5 minutes walk to main square. Beware church bells ring very loudly at 7.30 Sunday morning - church opposite hotel!
Comfortable hotel in convenient location.
Excellent location. Staff pleasant & helpful. Carpets a little shabby! Breakfast good time 7-10am. Plenty of choice.
The hotel is well situated. Just a short walk into the city centre. OUr room was comfortable, clean and plenty big enough for us. We had a good breakfast and the hotel staff were very friendly. What more can I say. Great.
Excellent location, friendly staff. EXCELLENT breakfast. Room ok but hot at night. Few stains on carpet, nice shower.
We were able to check in and access our room immediately upon our arrival at 11am. The staff were friendly and helpful and the room was clean with comfortable beds. The hotel was in an excellent location, a mere 5 minute walk to main square.
The hotel was clean, bright and the staff helpful & friendly. The breakfast was excellent, I would definitely stay here again.
The hotel Alexander is a bright modern hotel within easy walking distance of the historic centre of Krakow. It is easy to find as it is a short way up quiet street close to the centre of town and near to one of Krakow\\\'s beautiful old churches. The rooms are of a good standard and the breakfast area is bright and welcoming.
Hotel was very clean and in a quiet location convenient to restaurants,tourist sights etc;beds very comfortable.Staff were very helpful.Definitely recommend this hotel.
Excellent reception procedure - minimum fuss. Nice clean room. Friendly Staff. Breakfast first class. Exceptionally clean. Very helpful all round. A great base in the centre city.
Very handy location within easy walking distance of restaurants and
main old town centre, Cloth Hall etc.